Delete your Skillify account
Last updated: November 6, 2026
This page explains how to delete your account in the Skillify Elearning app (Android and iOS) and on skillify.asia, provided by TANCA JOINT STOCK COMPANY, and what happens to your data afterwards.
Request account deletion
You can ask us to delete your account at any time, with or without the app. You don't need to reinstall the app: just email us from the email address registered to your Skillify account.
Email a deletion requestEmail: marketingskillify@tanca.io
Option 1: In the Skillify app
- Open the Skillify app and sign in.
- Go to the Profile tab, tap the settings (gear) icon, then tap Delete Account.
- Confirm the request. Enter your current password if asked.
- Open the confirmation email we send you to finish deleting your account.
Option 2: By email, without the app
- Send an email to marketingskillify@tanca.io from the email address registered to your Skillify account.
- Use the subject "Delete my Skillify account" and include your username if you know it.
- Our team will process your request and reply to you by email.
Have a Premium subscription?
Deleting your account does not cancel a subscription bought through Google Play or the App Store. Cancel it in your Google Play or App Store subscriptions first to stop future charges.
Data that is deleted
When your account is deleted, we delete your account data: name, email address, password, profile information (photo, biography, professional background) and communication preferences. This data is removed within 30 days of the deletion.
Data we keep, and for how long
As stated in our Privacy Policy, some data is kept after your account is deleted:
- Learning progress: kept for 7 years after course completion.
- Payment data: kept as long as applicable financial regulations require.
- Marketing data: kept until you opt out, or as required by law.
For details, see the Data Retention section of our Privacy Policy. Questions? Email marketingskillify@tanca.io.